Regular locker vs. smart locker: Which one fits your property?

At first glance, a key locker looks like the cheapest option. But once you add staff time, lost keys and package claims, the comparison changes. Here is the difference between both models so you can make an informed decision.

What each type of locker is

A regular locker is a compartment with a key, padlock or combination. It stores things, but it does not know what is inside or who it belongs to.

A smart locker is a connected delivery point. It receives the package, assigns the right compartment, notifies the recipient, controls who opens it and records every movement. When several of these points work together, they form a last-mile delivery and logistics network.

Point-by-point comparison

Regular lockereasyDrop network
Access✕Key, padlock or fixed combination that gets lost or shared✓Unique PIN or QR code that expires at pickup
Assignment✕One fixed locker per person, full or empty✓Compartment assigned automatically by package size
Notice✕No one is told something arrived✓Instant notification with the pickup code
Record✕No evidence of who dropped off or picked up✓Time-stamped record of every delivery and pickup
Control✕Every change requires going in person✓Remote opening and monitoring from the administrator portal
Security✕Vulnerable to duplicate keys✓Alerts for doors left open or forced-entry attempts
Hours✕Depends on someone being present✓Available 24/7, no staff needed
Reach✕A standalone unit✓A point connected to a last-mile delivery network

The real cost of a key locker

  • Staff time spent receiving, sorting and handing out packages
  • Lost keys, lock changes and shared combinations
  • Claims about packages no one can locate
  • Assigned lockers that sit empty most of the time

None of these costs appear on the equipment invoice, but they are paid every month.

When each one makes sense

A regular locker may be enough for storing everyday personal belongings among a few users who do not change. A smart locker makes sense when there are third-party deliveries, many users, extended hours or a need to know who dropped off and who picked up: condominiums, retailers, universities, businesses and high-traffic spaces.

Fixed fee or pay per use

easyDrop offers two models with no upfront investment: a fixed monthly fee that includes equipment, installation, maintenance and support, or pay per use, where the user pays only when they use the locker.

Want to know which one fits your property? Request a consultation.

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